How to remove the hung program on the iPhone. What to do if the application download hangs from the App Store on the iPhone and iPad

  1. Application in "pending"? A reboot will help!
  2. Is the program loading dependent? Pause and start downloading again!
  3. Logging in and out of the account will solve the problem of hung applications
  4. Not fully downloaded applications? Use iTunes!
  5. A few more reasons for "waiting" applications on the iPhone and iPad
  6. 1. Make sure the device is connected to the Internet.
  7. 2. Click on the application icon
  8. 3. Restart the device
  9. 4. Delete the application and download it again.
  10. 5. Download any other application.
  11. 6. Log out of your Apple ID account.
  12. 7. Sync your device with iTunes
  13. What to do if the iPhone or application hangs
  14. 1. Check access to the network
  15. 2. Click on the icon
  16. 3. Restart your iPhone or iPad.
  17. 4. Delete and reload the application.
  18. 5. Download any other application.
  19. 6. Log out and reload the gadget.
  20. 7. Sync data with iTunes
  21. 8. Wait

Hello! Recently, I encountered a rather unusual problem - on my iPhone, the icons of several applications turned gray and the words “waiting” or “cleaning” appeared below. Usually this happens when the program is updated - it starts to download again, the message “waiting” (this is if you don’t have it) appears, after a few seconds the download disappears and starts. Standard situation.

But this time there were several such pending applications, and despite the good internet connection, the download did not start. Why are there downloads! Even in various ways, and it did not work. A strange problem, but it can and should be solved. Now we find out how, let's go!

Naturally, despite the fact that the title of the article includes the iPhone - all of the following methods will work on the iPad, iPod Touch and any other Apple device on the iOS operating system (will it be released yet :))

Application in "pending"? A reboot will help!

Let's start with the simplest options and gradually move on to more complex ones. And the easiest and affordable manipulation will be the usual reboot of the device. Yes, yes, this is the most popular solution that has helped many. Just restart your device and with a high degree of probability after that the inscription "waiting" from the application icon will disappear and the download will resume.

Why and in what cases does it work? Most likely, you are trying to update or download a large application through cellular network , and Apple simply does not allow this to happen, and the applications hang. So, rebooting is one of the points for solving this problem. More on this.

Is the program loading dependent? Pause and start downloading again!

The second way to get rid of "waiting" applications - is to resume downloading it. The only drawback is that in the usual way - to click on the icon several times, it is unlikely to be done. You will need to find this particular program in the app store. The sequence of actions is as follows:

  • Go to App Store .
  • We are looking for an application that is hanging in the idle state.
  • Click the "install" button.
  • The application is updated or reinstalled.

By the way, if something is not, then try to restart the App Store and reset its cache. For this there is.

Logging in and out of the account will solve the problem of hung applications

Sometimes, just get out of your account Apple ID and go into it again. One of the most universal ways - it helps even to get rid of. What can I say about some waiting programs :)

The algorithm of actions is simple - first exit from the account:

  • Open the settings.
  • We press iTunes Store , App Store.
  • At the top we see your Apple ID, click on it.
  • Go out.

Go out

To be sure, we reboot and repeat all the steps in the reverse order, i.e. go to the account on your phone or tablet.

Not fully downloaded applications? Use iTunes!

You can try to download the program to the end using iTunes. To do this, perform the following steps:

  1. We connect iPhone or iPad to the computer.
  2. We are waiting for iTunes to detect the device.
  3. Click on the application tab.
  4. We execute synchronization.


We execute synchronization

After that, in iTunes you can manage all the programs that are on your device. Including "waiting." We try to update, delete or download them again.

A few more reasons for "waiting" applications on the iPhone and iPad

If all the previous methods did not help, then here's what else you should pay attention to:

If all the previous methods did not help, then here's what else you should pay attention to:

As you can see, the methods are quite diverse and there is no one solution. Someone helps reboot, someone other actions. But at the same time, they are simple enough and it will not take much time to try them absolutely!

PS But if all the same something does not work - then put Like and write in the comments, let's figure it out together!

Attempting to install an application from the App Store led to a hung icon on one of the desktops? The situation is quite common, especially if you are used to downloading many applications to your device. This error may appear after restoring from a backup. No matter under what circumstances it arose, our instruction will help you to cope with the problem.

1. Make sure the device is connected to the Internet.

Before you begin active steps to fix a frozen download, make sure that your device has an Internet connection. You can do this, for example, by loading any page into Safari.

Download hangs are often associated with a poor Internet connection (or lack thereof), but if this is not the case, proceed to the next item.

2. Click on the application icon

No less a rare situation - the download just stops. Try clicking on the application icon and wait a few seconds. If the problem was in a banal pause, then you will see that the boot process goes on. Otherwise, we go further.

3. Restart the device

Like many iOS bugs, this one may correct after. To restart the device, simultaneously hold the Home and Power buttons until the Apple logo appears on the screen. After the iPhone or iPad is restarted, check if the problem still exists.

4. Delete the application and download it again.

An error while downloading an application from the App Store can be easily corrected by re-downloading. To hang an application, hold its icon for a few seconds until the application icons start to move. After that - click on the cross in the upper right corner of the problem application icon.

5. Download any other application.

The method does not always help, however, positive cases were noted. Download any free app from the App Store and check what happens to the hung. If this does not help - go to the "heavy artillery"

6. Log out of your Apple ID account.

If the previous items did not help, try to log out of your Apple ID account, then log in again, preferably under a different Apple ID. For this:

Step 1. Go to Settings -> iTunes Store, App Store


Step 2 Step 2. Click on your Apple ID at the top.

Step 3. Select Exit.


Step 4 Step 4. In the empty fields, enter the details of another Apple ID (if you don’t have one, enter your account details)

7. Sync your device with iTunes

Even if you prefer syncing using iCloud, the iTunes multimedia processor can do you a great service, especially when other items don't help. Simply connect your iPhone or iPad to your computer, open iTunes and wait for the sync process to finish.

It is extremely rare, but it happens that the problem is not at all in the user's device, but in the App Store servers. In addition, there is the likelihood of an update of the application you need right at the moment you started downloading. Therefore, if none of the methods came up to you - wait a while, and the icon that has become hated can be, or.

It so happens that applications in the iPhone hang. This happens, of course, extremely rarely, but when the iPhone stops responding to commands at once, everyone behaves differently. There are people who simply turn the device off and on again. Naturally, after shutdown, everything works as it should again. Well, there are a certain number of people who, for any failure, are running to repair their smartphone. I want to advise in this case a couple more options that deserve the attention of iPhone owners.

What to do if the iPhone or application hangs

  • So, the first option is to turn the smartphone off and on again. Everything is clear here.
  • Method two: in the event that any application hangs, you can try to press the “Lock” button located in the upper part of the iPhone case. Next, you need to hold it until the "Off" and "Cancel" buttons appear on the screen. After you see them, you need to release the lock button, press and hold the Home button until your smartphone closes the hung application.

But this method sometimes does not help. For example, one day I could not get through. I was sent a lot of angry sms, dozens of calls were wasted, and I calmly went about my business, seeing that my iPhone does not give me any signals (considering that it was turned on). When they finally found me, it turned out that all the calls had passed, there were no dial tone, but the phone didn’t react to it. No missed calls, no SMS with the fact that they called me. Nothing! Then I first turned on and off the device. Did not help. Then he carried out the second method described above. Also zero reaction. I was about to carry it to the service center, but I used another, third method.

  • If there was some kind of malfunction in your iPhone, you need to simultaneously hold two buttons together: the lock and the Home button (under the screen). After a short wait, you will see the familiar “little apple” on the screen. Now you need to release both buttons and wait a bit. Your iPhone will reboot, discarding all unnecessary from memory and come to life again as before.

If all three methods do not help, then the matter is more serious. In this case, you should contact the authorized Apple service representatives, whose addresses can be found on the company's website in the "Support" section.

The iOS operating system is characterized by high speed, stability and reliability. But, despite all these qualities, it has problems, because the more complex the mobile platform becomes, the higher the probability of errors.

Sometimes, iPhone and iPad users, when they try to download an app or update from the App Store, encounter a “freeze” problem: the download stops unexpectedly, and the epp icon stops showing signs of life. Failure occurs in iOS 7, although it is found on earlier versions of the software. There are several ways to deal with this problem.

1. Check access to the network

The reason for the hang of the download may be the most commonplace - the lack of an Internet connection. Make sure that the device has access to the Network by opening any web page in your mobile Safari. If the Internet is fine, go ahead.

2. Click on the icon

Often, users accidentally touch the icons at boot time, which causes the process to stop. Tap the application icon to resume the download.


3. Restart your iPhone or iPad.

If the previous methods do not help, force a reboot of your gadget, resulting in a reset of temporary data. To make Hard reset , you need to simultaneously press and hold the top button "Power" and the button "Home". Hold them together until the display shows the Apple logo.


4. Delete and reload the application.

To remove the "stuck" during the installation of the application, hold down the icon for a few seconds. After it goes into move / delete mode, click the cross in the upper left corner of the icon. Reinstalling the app from the App Store may resolve the issue.


5. Download any other application.


Download any other application

6. Log out and reload the gadget.

To bring what has been started, that is, to finish downloading the game, application or update, you must exit the account in the “iTunes Store, App Store” menu of settings operating system . After that, you need to restart the iOS device and log in again under your account. Now click on the icon of the waiting application will restart the download process.


7. Sync data with iTunes

To avoid problems with downloading the application, you can remove it from mobile device and then download via iTunes on your computer. Thus, using normal synchronization, you transfer the program to your iPhone or iPad.


8. Wait

Sometimes the problem is caused by temporary problems on the Apple server. In this case, none of these methods will not help. Just wait for a while - the problem will be solved by itself.

Saw an interesting application or game for yourself in the AppStore , and now you want to install it on your iPhone or iPad ? Make it pretty simple to anyone, even an inexperienced person in terms of handling technology. But what to do if the download itself on the icon just hung and does not move? This happens quite often, even in our experience, this was repeated 3-5 times, especially if one application was downloaded on several devices running under one Apple ID account at once. In addition, a backup that you recently restored can be the cause of the problem. However, the circumstances of the problem, in fact, are not as important as the problem itself. In this article we will describe how you can quickly and without nerves deal with it in order to successfully download the desired application or game.

  1. Make sure your internet connection is active.

First of all, before you start to solve the problem of freezing the icon when downloading, you need to make sure that the connection to the Internet is currently active. Otherwise, the reason will be extremely clear and simple. You can check it very easily by launching any web page in your browser.

Most often it happens that the user overlooked or did not notice the turned off Internet connection with Wi-Fi or GSM. If the reason lies not in this, feel free to proceed to the next item.

  1. Try to click on the application icon with the download stopped.

Another common problem is the spontaneous stopping of the application download process. To solve it, a very effective way is established empirically - you just need to click on the icon itself and wait a few seconds. In this case, the reason may be that you or someone else accidentally put the download on pause. One click on the icon will restart the download process.

  1. Reboot device

Experienced users of Apple devices know that most of the immediate problems with the iPhone or iPad are solved by a single reboot (in some cases, an emergency reboot). There is a normal and forced reboot. In your case, you will need the second option, which is performed as follows: hold down the Home and Power buttons simultaneously for 3-5 seconds, after which a white Apple logo appears on the black screen. Only after rebooting the device, check whether the download has continued or not.

Most often, this method is the most effective, but even if it did not help, go to a more radical point number 4.

  1. Uninstall the app and download it again.

If the three methods listed above did not help you, try simply removing the application from the device and immediately reinstall it. Everyone who knew at least a bit of Apple gadgets should know the removal procedure: you need to hold one of the icons on the desktop for 2-3 seconds, after which they begin to shake, and a cross will appear on the corner of each. To remove an unnecessary application, click on the cross in the upper right corner and confirm your intentions by clicking "Yes".

  1. Check if there is such a problem on other applications.

The fifth method is not so unambiguous and effective as the others, but you shouldn’t refuse it either. It lies in normal boot any other program from the AppStore and the subsequent verification of the problem application. If, even after this, it both stood still, and stands without any progress, it is worthwhile to proceed to much more radical and complex measures.

  1. Log out of your Apple ID account.

Frankly, people rarely reach this point, having solved all their questions more simple ways . However, if you still had to reach it and the problem requires a completely different solution, try to log out of your Apple ID account , then log in again or log in with a different login. Not sure how to do this? In this case, follow the step by step:

First you need to go to the Device Settings and find iTunes Store, App Store; Further you will see your login in the form of e-mail at the top; When you click on it, you will see the “Exit” button - we need to use it.

  1. Sync your device with iTunes

Many experienced users prefer to keep up with the times, synchronizing their Apple devices through the iCloud cloud storage . True, the well-known iTunes multimedia combine has not gone anywhere, it still remains the most effective means of interacting with the system and all the data on a device running the iOS operating system. The very procedure of synchronization with iTunes is extremely simple: connect your iPhone or iPad to a computer using a USB port and wait for the word “Sync” in the upper part of the program window.

In the rarest cases, the cause of the problem described above (in the hang of downloading an application) lies in Apple itself, namely in the servers of the corporation from Cupertino. Even less often it happens that during the download of the application you need in the AppStore comes a fresh update to it. On this basis, even all seven of these methods may become useless. Better to just wait a while, and the problem will be solved by itself. If you are tired of seeing the hated icon, put it on the farthest desktop in one of the folders, and it will never come across to you again.

Application in "pending"?
Is the program loading dependent?
Why and in what cases does it work?
Is the program loading dependent?
Not fully downloaded applications?
Attempting to install an application from the App Store led to a hung icon on one of the desktops?
But what to do if the download itself on the icon just hung and does not move?
Not sure how to do this?
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